Emailing the right recipient
Emailing the right content
Detecting data exfiltration
Protecting Information Barriers
Address Book
Attach Files
You need to ask Dany and Michelle in Support if the results of their weekly report are accurate.
You need to send Michael Allen the discovery notes for a legal case you are both working on.
You are preparing to leave the company, but intend try to take your customer list with you...
You're replying to Aaron about an ongoing project and let slip some confidential M&A details.
I feel that these rightfully belong to me.
jbloggs741@gmail.com
customer list
Egress
Customer list.docx
12 KB
Prevent Active
This is a webmail recipient
Egress Prevent
This email has low risk
Recent Items
Discovery notes_27Apr_MichaelB
Discovery notes_12Apr_MichaelA
Customer list
C:\Users\joe.bloggs\Documents\Case 2305...
C:\Users\joe.bloggs\Documents\Clients & P...
C:\Users\joe.bloggs\Documents\Case 2207...
Discovery notes_03Aug_JaniceT
C:\Users\joe.bloggs\Downloads\
Quick reference guide - ICD-10 Codes
C:\Users\joe.bloggs\Documents\Misc
The many ways to cook potatoes
Prevent
Welcome to the Egress Prevent user experience!
In this interactive tour, experience Prevent in action - from directly within a new email message - and see some examples of how it spots misaddressed emails, misattached content, data exfiltration, and breaches of information barriers. Click the tool tips and highlighted elements throughout to get more detail.
Next
In each of these scenarios, you'll be role playing as Joe Bloggs, Egress' very own (fictional) IT Administrator, Product Manager, Paralegal, Account Manager, Communications Manager, and Financial Advisor - quite the prodigy! As Joe, you'll be sending emails with varying subject matter, recipients, and content to get a feel for how Prevent protects your users in real-time from accidental and malicious data breaches in email. Click any of the buttons to the left to begin!
Detecting mass email not using BCC
You're sending out a mass customer email and have forgotten to put the recipients in BCC.
dany.abidemi@egress.com;
Weekly usage report data
Medium Risk Detected
Did you really mean michelle.stoop@egress.com?
Hi Dany, Michelle, The weekly report you sent out seems off - were we expecting a dip in usage or is this an error? Thanks, Joe Product Manager
michele.stooge@egress.com
michelle.stoop@egress.com
Nora Butter
Michelle Stoop
Account Director
Associate Support Specialist
Michele Stooge
Sales Operations Manager
Michael Bular
Michael Allen
Corporate Lawyer
Litigation Lawyer
Aaron Singhal
Chau Polk
Dany Abidemi
Emory Minenhle
Project Manager
Digital Designer
Principal Support Engineer
Quality Assurance Engineer
Sales
Customer Support
Sales & Marketing Operations
Legal
Project Management
Marketing
Quality Assurance
OK
This email has medium risk
dany.abidemi@egress.com
You wouldn't normally include the following recipients with the other recipients on this email.
Did you mean michelle.stoop@egress.com?
Send Anyway
Cancel
Did you really mean michele.stooge@egress.com?
Replace
You'll notice the Egress Prevent Shield has been activated and is now displaying medium risk. Click the shield to learn more, or click Send to continue.
In the Prevent Panel you'll see which recipients are triggering the detection, and upon hovering you'll get a suggested replacement. Normally, you can click the kebab menu to the right to fix the mistake, but for now, let's minimize the panel and try to send.
Now that the mistake has been corrected, the shield is green and indicates the message is safe to send. Click Send to continue.
By selecting Send Anyway, you're letting Prevent know that while this scenario is unusual, you did intend to include the other Michele. This choice will be logged for the Admins, and will also help Prevent better map your relationships.
By selecting Cancel, you're able to edit the message and recipients to correct any mistakes. Do this now using the address book or by clicking 'Replace' in the Prevent Shield Panel.
Click Michele Stooge's contact to deselect and remove them from the 'To' field. Then select Michelle Stoop's contact to add her. Click OK to continue.
Here, you are a Product Manager and you need to ask Dany Abidemi and Michelle Stoop in Support about their weekly report. The recipients have been pre-populated for you. Follow the steps to see how Prevent detects potentially misaddressed emails.
Continue
Emailing the Right Recipient
Using the Prevent Panel or the Address book, replace Michele in the recipients list with the correct Michelle (Stoop).
In the Prevent Panel you'll see which recipients are triggering the detection, and upon hovering you'll get a suggested replacement. Click the kebab menu to the right to fix the mistake, or minimize the panel and select the correct recipient from the Address Book.
Now that the mistake has been corrected, the shield is green and indicates the recipients are low risk and the message is safe to send. Click Send to continue.
Hey Michael, Attached are the discovery notes for case no. 2305CV06726, as promised. I am still waiting for the affadavit. Let me know if you need anything else in the meantime, friendly reminder that I am OOO this Friday. Best, Joe Paralegal
michael.allen@egress.com
Discovery notes
189 KB
Delete
Unable to determine the level of risk
You wouldn't normally send an email with this Case Number to michael.allen@egress.com
Are you sure you want to send?
Go to Attach Files to add the discovery notes for Michael Allen.
Now that the document has been attached, go ahead and click Send.
By selecting Send Anyway, you're letting Prevent know that you did intend to send this content to Michael Allen. This choice will be logged for the Admins, and will also help Prevent better map your relationships. This can also be configured to exclude the option to Send Anyway.
By selecting Cancel, you're able to edit the message and content to correct any mistakes. Do this now using the Attach File drop down menu.
In this scenario, you are a Paralegal tasked with sending one of the lawyers, Michael Allen, the discovery notes for an open case. Use the Attach Files button to add the requested document and see how Prevent stops your users from sending the wrong content.
Emailing the Right Content
209 KB
Hey Michael, Attached are the discovery notes for case no. 2207CV13945, as promised. I am still waiting for the affadavit. Let me know if you need anything else in the meantime, friendly reminder that I am OOO this Friday. Best, Joe Paralegal
Click to correct the case number.
Go to Attach Files to select the correct document.
Now that we've updated the attachment, let's try to send again.
Oops! We forgot to update the Case Number in the body of the email. Let's cancel again so we can go back to correct it.
The case number in the body of the email is also incorrect. Click the highlight to correct it.
Now the email is ready to send! Click Send to continue.
It is against company policy to send sensitive data to a personal email account. Please review your email and any attachments before proceeding.
This email may be reviewed for compliance with our policies.
In this scenario, you are an Account Manager wrapping up your time at the company. But you've put a lot of work into your customer relationships and want to try to take your customer list with you when you go. Use the Attach Files button to add your customer list and send it to your personal email to see how Prevent detects data exfiltration attempts.
Go to Attach Files to add your customer list to the email.
By selecting Send Anyway, you'll be willfully breaking company policy. Often, customers choose not to prompt users in data exfiltration cases, but Admins will always be notified of the incident so they can handle the situation as appropriate. This can also be configured to exclude the option to Send Anyway completely.
Select cancel to go to the next scenario. We won't be sending this email.
Detecting Data Exfiltration
aaron.singhal@egress.com;
RE: Quick follow up
Hi Aaron, Thanks for sending that over. We should move on this soon. BTW did you hear about the potential merger at the Bank of Sunnyton? Didn't see that one coming!! Joe Finanical Advisor
aaron.singhal@egress.com
This recipient is not authorized to receive information pertaining to Bank of Sunnyton.
Please update the content of this email before continuing.
Here, you are a Financial Advisor replying to a coworker about a project. Given your position, you have access to confidential information and you're about to let slip something Aaron is not privy to. Try to send this email to see how Prevent enforces information barriers.
By default, the Send Anyway option is not available when protecting information barriers. When you select Cancel, you're able to edit the content and recipients of the message to fix any errors. Let's go ahead and do that now.
Now that you're aware of the mistake, let's completely remove the mention of the Bank of Sunnyton and the merger. Click the highlighted text below to delete it.
Now that you've corrected the error, the message is safe to send.
Hi Aaron, Thanks for sending that over. We should move on this soon. Joe Finanical Advisor
Read and attempt to send this email.
shaggyr@scooby.com;
UPDATE: Annual Charity Dodgeball Tournament
Dear Customer, It has been brought to our attention that the previous message sent to you regarding the Annual Charity Dodgeball Tournament contained an error. We will in fact NOT be providing the ranch dressing fountain this year, due to the catastrophic events involving its use last year. We understand many of you will be greatly disappointed by this news, and we'd like to offer complementary, indivudal packages of ranch dressing upon request at the condiment counter. We greatly appreciate your understanding. Joe Bloggs Communications Manager
vdinkley@cust2.com;
daphne.blake@mysteryinc.com;
You are about to send a mass email. Consider moving the recipients to the BCC field.
Here, you are a Communications Manager sending an email to customers regarding an error made in a previous marketing email. You've drafted up the perfect response and are ready to face their wrath. With all the customers pre-populated in the To field, follow the steps to see how Prevent stops accidental data breaches.
By selecting Cancel, you're able to edit the message and recipients to correct any mistakes. Do this now using the Address Book.
All the recipients are loaded in the To field, and you'll notice that the Prevent shield has turned amber, indicating a medium level of risk. For this scenario, we're going to ignore that and continue with sending. Go ahead and give it a try now.
Now that you've corrected the error, you'll see that the Prevent shield has turned green and the message is safe to send.
+21 others
By selecting Send Anyway, you are choosing to expose each of your customers' email addresses, violating GDPR as well as your customers' trust. This choice will be logged for the admins, and can also be configured to exlude the option to Send Anyway.
Go to the Address Book to move the recipients to the BCC field.
Click the highlighted recipients to move them to the BCC field, then click OK.
Oops! We forgot to put the recipients in the BCC field to protect their privacy.
Congratulations, you've finished the Prevent User Tour! You've just gotten a small taste of the value Prevent can provide to help you safeguard against data breaches in email. To see its full potential across numerous use cases, schedule a personalized demo or a chat with sales today! Or, check out the Prevent Admin Tour to get an idea of what you'd see as an administrator.
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